How can we help?

Short guides to get your team settled in PixelBureau. Can’t find your answer? Write to support.

• Getting startedCreate your space, check your camera and microphone, and take the tour.
• ChatWrite to everyone or to one person, attach a file and react to messages.
• Microphone and cameraHow conversations start, the controls in the bottom bar, and what to do when something doesn’t work.
• Inviting your colleaguesAdd people, invite someone from outside, roles, assigned desks and the 5-member limit of the Discovery plan.
• Moving around the mapWalk, search, zoom, follow a colleague and sit down.
• The map editorFurniture, floor and walls, copy and paste, undo: arrange your office, then publish it.
• Billing and seatsFree up to 5 members, then the Team plan and its seats, VAT and invoices.
• Signing inA link by email or a password: two ways into the same account.
• Two-factor authenticationA code from an app after signing in, recovery codes, a code by email, and spaces that require it.
• DevicesSee where you are signed in, and sign out of the other devices.

Still stuck? Write to us at support@pixelbureau.io. We answer by email.